Coast to Coast Relocations Inc

This company told me everything I wanted to hear to get me to spend $500 on deposit. Once that was done they told me something completely different for moving. Told me I couldn’t pick my date of move etc. Then the Cs lady was extremely rude and unhelpful and told me my deposit was unrefundable and that I would not be getting my money back. This whole company is unprofessional and scamming people left and right! They need to be investigated for improper business dealings.

Service cost: $1400

Two weeks ago I received a quote from Coast to Coast Relocations to move two storage units from Tacoma, WA to Sonoma, CA. The Quote was ~$10k. I gave them a $2,900 deposit that day. The Coast to Coast people I worked with seemed very thorough and we spent a lot of time on the phone talking about the process. We were very excited to get our things that have been stored for a year.

The next step was that someone would call me today (3 to 4 days before the pick-up of our things) to confirm everything. Today I got a call and was advised that I needed to pay ~$6k MORE because the cubic foot calculations they originally estimated was supposedly wrong. Here we are at the 11th hour and I am told if I go with the original Quote, they will not deliver all of our belongings AND, by the way, if I cancelled now, they will keep the $3k deposit I gave them two weeks ago. After the fact I checked BBB website, they have an 'F' rating and dozens of similar complaints!

I cancelled the move on the phone this morning. Now I need to get my deposit back.

Move size: 2 Bedroom Home Service cost: $8988

I recently hired Coast to Coast Relocations Inc for a long-distance move, and I couldn't be happier with the service I received. The team was professional, efficient, and courteous from start to finish. They carefully packed all of my belongings, loaded them onto the truck, and delivered everything to my new home in perfect condition. The move itself was stress-free thanks to the team's attention to detail and commitment to customer satisfaction. I would highly recommend the company to anyone in need of reliable, high-quality moving services. Thank you for making my move a breeze!

Move size: 3 Bedroom Home Service cost: $5980

Great experience from beginning to end, the initial calls and quote were fair and straightforward, they communicated with me till the day of moving. Dimitri and his team were efficient, skilled, and professional. They were kind and polite, and extremely helpful. They made sure we didn’t leave anything behind, they were nice and cooperative with the buildings staff, and made sure every box went into the right room. Not one broken dish/cup, and all boxes are in great shape. We had a great experience at a fair price, and we will definitely work with the company again in the future.

Move size: 3 Bedroom Home Service cost: $5560

These guys were awesome! I was able to get my moved rescheduled to a week earlier with only 48 hours’ notice (that god they were able to fit me in). the guys they were assigned to my move were great, respectful, FAST, and treated my things like their own. I couldn’t have asked for a better move. Ill be recommending them to anyone that’s in need, which is how I heard of them myself. Don’t think twice, don’t shop around. These guys are quality are you’ll be in great hands.

Move size: 3 Bedroom Home Service cost: $5660

BEWARE! Coast to Coast Relocations, who is a broker, not a mover, subcontracted our move from Florida to Arizona to Hello Moving USA, who subcontracted the carrier to Premier Moving and Storage. They will cheat you! Our phone inventory, which we were assured was very accurate, went from 2100 cu ft to 3200 cu ft when Hello Moving USA showed up on site. The increase was arbitrary and false, and we have photos to show we did not use 3200 cu ft on the truck. Move cost more than $7000 over the original bid. The truck was loaded in a manner that caused severe damage to household goods and furniture, and we are missing several boxes. Coast to Coast nor Hello Moving USA would take our calls following the move. They blocked our calls and sent them to answering machine - they never returned calls. This has been an agonizing and expensive process for us. DO NOT GIVE THEM YOUR BUSINESS!

Move size: 3 Bedroom Home Service cost: $24000